DealerPulse Mobile is a convenient mobile version of the desktop program designed for use by subscribing General Motors dealerships and GM Field representatives.
DealerPulse Mobile allows you to view complete survey data by:
•sales or service customer
•brand
•time period
•sales or service employee
This application is intended for internal use only by GM dealership personnel that are enrolled in DealerPulse. This application does not contain advertising and is not intended for viewing by consumers.
For support on this application or information on subscribing to DealerPulse, contact: 800.778.5706 (option 1)
Purpose
DealerPulse is a dynamic online CSI diagnostic tool that goes beyond the numbers—helping GM Dealers monitor performance, identify strengths, diagnose problems, and pinpoint root causes to develop action plans for continuous improvement. For dealers who are serious about customer satisfaction, DealerPulse is a powerful tool to help you improve operations, strengthen and lengthen customer relationships, and increase profitability by turning CSI data into actionable information.
DealerPulse Mobile provides dealership personnel with relevant tools and content, including up-to-date information regarding their performance on customer satisfaction measures.
Additional Features
•Hot Alerts for PDS, SSS, DSS, GMCC, and Quick Touch
•Daily Updates for PDS, SSS, DSS, GMCC and Quick Touch
•Customer comments